Umpire Score

Support

We're a small team and read everything. Email support@digitalhope.co.uk and we'll normally reply within two working days. Include your iPhone or iPad model and iOS version if you're reporting a problem.

Frequently asked questions

How do I start scoring?

Tap Start a match, enter the two teams, the venue, who won the toss and the format, then tap Start match. Turn on Detailed scoring if you want to track individual batters and bowlers; otherwise the app just keeps the team score.

I recorded the wrong ball. Can I undo it?

Yes. Tap Undo on the scoring screen to remove the last ball. You can undo repeatedly.

Can I change the rules mid-match?

Yes. Open Settings from the scoring screen to change the format, penalties and house rules. New rules apply to subsequent balls.

What is Quick Count?

A ball counter for umpires who only need to count the over. Set the balls per over (and an optional total-balls cap) and start counting with a single tap.

How do I get a scorecard?

From the Match Summary or any saved match you can export a PDF scorecard or share a plain-text summary. Saved matches are kept on your device under Saved matches.

What is free, and what does Umpire Pro add?

Scoring a full match, the on-screen scorecard, Quick Count, the Lock Screen Live Activity and your five most recent saved matches are free, and following a match live is always free. Umpire Pro (monthly or annual, with a 7-day free trial on the annual plan) adds Go Live broadcasting, PDF scorecard export, the AI match report and unlimited saved history.

How does Go Live work?

Go Live broadcasts your match so spectators can follow every ball in real time. It needs an account (Sign in with Apple) and Umpire Pro. Once live, share the six-character code shown in Settings → Broadcast; spectators enter it under Follow live. Viewers need no account and pay nothing.

How do I manage or cancel my subscription?

Subscriptions are handled by Apple. On your iPhone or iPad open Settings → [your name] → Subscriptions, choose Umpire Pro and change or cancel it there. Cancelling stops the next renewal; you keep Pro until the end of the current period. To restore a purchase on a new device, open the Umpire Pro screen and tap Restore purchase.

Does the app need an internet connection?

No. Scoring, scorecards, PDF export, Quick Count and the Lock Screen Live Activity all work offline. Only Go Live and Follow live need a connection.

How do I delete my account?

In the app go to Settings → Account → Delete account. This permanently removes your cloud matches, broadcasts, share codes, follow grants and your sign-in. Matches saved on the device are kept. You can also email us and we'll delete it for you.

Where is the AI match report?

The report is generated on your device with Apple Intelligence, so it appears only on iPhones and iPads that support Apple Intelligence with it switched on.

Report a problem

Email support@digitalhope.co.uk with what you were doing, what you expected and what happened. Screenshots help enormously.